We’ve said it before but it’s worth repeating. A useful and effective ITSM reporting system is a key aspect of IT Service Management delivery and continual improvement. Here are the 6 characteristics of a sound ITSM reporting system, and if your current reporting isn’t living up to these standards, you should expect major benefits out of some basic improvements:
- Independent, and
If you haven’t got all these bases covered – maybe we can help you!