Archives for August 2015
The 907 – Baseline comparison report identifies any matric whose utilisation pattern differs significantly from that predicted during the annual planning process. Metrics that differ fall into one of 4 categories:
- Metrics that the plan predicted would breach but are now not likely to breach
- Metrics that the plan predicted would not breach but are now likely to breach
- Metrics that are now predicted to breach early
- New devices and metrics that are currently predicted to breach
The 909 – Annual Planning report identifies all metrics that are predicted to breach their defined thresholds during the planning period. This information is used as input to the planning process.
Here is another sample report taking many different service management metrics and reporting them against a COBIT framework.
This single page report was created for a large resources group who needed the dashboard to be available on the first day of each month for each of their 90 companies in the group. We developed the report using Captell Enterprise to fully automate data collection from 40+ different sources and produce the 90 separate report documents.
Your existing monitoring and alerting solutions provide a good tactical alerting capability but this only notifies you when problems occur. Captell CMC processes all manner of technical and business data to create strategic alerts and capacity plans. This gives you the ability to fix issues before they occur, avoiding downtime and reducing costs.
Take a quick look at what Captell CMC delivers.