Here is another sample report taking many different service management metrics and reporting them against a COBIT framework.
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Since 2004, ITSM Reporting Services has been providing Australian and international clients with robust, enterprise grade reporting solutions. Across a range of business operations and activities, including IT service management and ITIL, through to asset management and capacity management. Our solutions are vendor and platform agnostic, and excel … Read More
We offer a catalogue of services focused specifically on IT service management reporting. From understanding your service catalogue and designing suitable performance metrics, through reporting infrastructure design and implementation, to regular maintenance and BAU operation, ITSM Reporting Services delivers a comprehensive solution to for your … Read More