Consistent reports, from every source.
Operational and Business Data.
Better decisions with like for like comparisons.
Your current IT service management operational environment, Change, Incident, Capacity and Performance, Problem, Asset, Finance etc. will be delivering reports; however, these will invariably be of different formats (Word docs, PDF, Web based, Excel, charts or tables) and will be delivered at different times covering different periods. This makes it difficult to gain a holistic view of your IT service management activities.
With ITSM Reporting Services all reports regardless of subject or data source are produced with the same look and feel in the same format. Gone are the days of some reports in PDF format, some on the intranet, some as Excel workbooks and some in MS word; ITSM Reporting Services delivers a reporting framework that presents ALL your information in a consistent clear fashion.
Contact Us for more information or a chat on how we can help you continually improve your IT service management through reporting.